All Repair Guides
Step-by-step troubleshooting and repair instructions for your vacuum. Designed for easy reading and clear execution.
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How to Delete & Remap Your House on the Shark App
Need to start fresh with your Shark robot's map? Learn how to delete old maps, force a remap, and cr...
Read Guide maintenanceShark Customer Service Phone Number & Hours (2026)
Need to contact Shark support? Here is the official phone number, live chat options, hours of operat...
Read Guide maintenanceHow to Deep Clean Your Shark Dust Cup (Remove Mold & Odor)
The dust cup can develop mold, mildew, and stubborn odors. Learn how to fully disassemble, sanitize,...
Read Guide maintenanceShark Genius Steam Mop Quick Start Guide
New to your Shark Genius steam mop? This quick start guide covers assembly, first use, pad attachmen...
Read Guide maintenanceHow to Clean Shark HydroVac Dirty Water Tank (Prevent Odor)
The dirty water tank gets smelly fast. Learn how to properly empty, clean, and sanitize your Shark H...
Read Guide troubleshootingShark HydroVac Troubleshooting: Not Dispensing Water Fix
Your Shark HydroVac won't spray water or cleaning solution. Learn how to unclog the nozzle, prime th...
Read Guide manualHow to Factory Reset Shark Ion Robot (R75, R85, RV700)
Is your robot not connecting or acting glitchy? Learn the button combinations to perform a full fact...
Read Guide troubleshootingShark Matrix Error Code 9: LIDAR Sensor Fix
Error 9 means your Shark Matrix's LIDAR navigation system has failed. Learn how to clean, reset, and...
Read Guide troubleshootingShark Matrix Keeps Getting Stuck: Wheel & Clearance Fixes
Does your Shark Matrix get stuck in the same spot every time? Learn how to identify problem areas, a...
Read Guide troubleshootingShark Matrix Robot Troubleshooting: Navigation & Mapping Issues
The Shark Matrix uses advanced LIDAR and cameras. Learn how to fix common problems like failed mappi...
Read Guide maintenanceShark Matrix Robot User Guide (Large Print Edition)
A simplified user guide for Shark Matrix series robot vacuums. Covers setup, app pairing, cleaning s...
Read Guide troubleshootingShark MultiFlex Latch Stuck? How to Fix the Folding Wand
Is your Shark Vertex or Rocket wand refusing to lock straight or fold for storage? Learn how to repa...
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