Everything you need to know about your Shark Navigator NV352 in one easy-to-read guide. No technical jargon, just clear instructions for a cleaner home.
The Shark Navigator Lift-Away NV352 is one of the most reliable vacuums ever made. While the official manual can be over 20 pages long, most of what you need to know fits on this one page.
Everything you need to know about your Shark Navigator NV352 in one easy-to-read guide. No technical jargon, just clear instructions for a cleaner home.
- Symptoms: none
- Tools: none
- Difficulty: Easy
This guide focuses on the daily tasks: cleaning floors, using the Lift-Away feature, and basic maintenance.
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1. Getting Started: The Main Controls
There are only two main switches on the NV352:
- Power Switch (O / I / II):
- O: OFF.
- I (Hard Floors): The motor starts, but the brush roll stays still. This prevents scratching your hardwood and scattering dust.
- II (Carpet): The motor starts AND the brush roll spins to pull hair and dirt out of the carpet fibers.
- Suction Control Collar: Found on the handle. Rotate it to open or close the air vents. (Keep it closed for most cleaning, open it if the vacuum is too hard to push).
2. Using the “Lift-Away” Feature
This is the feature that lets you carry the motor like a canister.
- Release the Pod: Press the red “Lift-Away” button on the base of the floor nozzle.
- Lift the Handle: Pull the main body (the pod) upward using the large top handle.
- Clean Stairs: You can now carry the pod in one hand and use the hose/tools in the other. This is much safer than balancing the whole upright vacuum on a step.
3. Emptying the Dust Cup
Don’t wait until the bin is packed. Empty it when it reaches the “Max Fill” line.
- Unhook the Latches: Lift the two silver latches on the sides of the dust cup.
- Lift Off: Pull the cup up and away from the vacuum.
- The Bottom Release: Hold the cup over a trash can and press the bottom release button. The door will swing open.
- The Top Release (Optional): If hair is stuck at the top, press the top release button and pull the hair out from the cone.
4. Cleaning the Filters
Your vacuum has three filters. Clean them every 3 months to keep your suction strong.
- Pre-Motor (Foam and Felt): Found under the dust cup. Wash with cold water, squeeze them out, and let them dry for 24 hours.
- Post-Motor (HEPA): Found behind the “Shark” panel on the front. Tap it over a trash can or replace it once a year. Do not wash the HEPA filter with water unless it is specifically labeled “washable.”
5. Safety Checklist
- Avoid Water: Never vacuum up liquids or wet debris.
- Check the Cord: Always unwind the cord completely to avoid tripping.
- Brush Roll Care: If the light on the nozzle turns solid red, turn the vacuum off immediately and check for a jammed object or hair wrap.
| Item | Details |
|---|---|
| Kitchen Tile | Position I |
| Living Room Carpet | Position II |
| Area Rugs | Position II |
| Stairs (Lift-Away) | Position I or II |
TIP: If you find the vacuum is pulling too hard on your rugs, move the Suction Collar to “Open” first before changing any other settings. This is the fastest way to make the machine lighter to push.